Terms & Conditions

StarfetchX is committed to protecting your personal information. This Privacy Notice explains our practices regarding the data we collect, use, and share when you interact with our website, mobile applications, and other services (collectively referred to as the "Services"). By using our Services, you acknowledge that you’ve read and understood this notice.


1. Types of Information We Collect


StarfetchX may collect various types of data depending on your interaction with our Services:


  • Personal Details: This includes names, email addresses, and contact information provided directly by you.
  • Technical Information: Device-specific details such as IP addresses, browser types, and usage statistics to enhance your experience.
  • Carbon and Sustainability Data: Data on environmental impact submitted to facilitate accurate carbon accounting and reporting.

2. Purpose of Collecting Information


We gather your information to:


  • Deliver Our Services: Process and provide accurate carbon accounting, assessments, and reports.
  • Enhance and Secure Our Platform: Analyze trends, improve usability, and maintain the integrity of our Services.
  • Communicate Updates and Marketing: Where permitted, we may reach out with news about service enhancements or relevant updates.
  • Meet Legal Obligations: Handle requests and maintain records to comply with laws and regulations.

3. Legal Grounds for Data Processing


Our processing activities are supported by one of the following legal bases:


  • User Consent: When you’ve explicitly allowed us to use your data (e.g., for marketing or optional features).
  • Contractual Requirement: When processing is necessary to fulfill a contract with you.
  • Legitimate Interest: When processing supports our business interests in a way that respects your privacy, such as website analytics and security.

4. Data Sharing


We may engage trusted third parties to help deliver our Services, such as data hosting or analytics providers. If personal data is transferred outside of the European Economic Area (EEA), we ensure compliance with applicable international data protection standards, including GDPR, using appropriate legal frameworks.


5. Data Retention Policy


We retain data for only as long as necessary to meet the purposes outlined in this Privacy Notice, including compliance with legal and regulatory obligations.


6. Your Data Privacy Rights


You have the following rights regarding your personal data:


  • Access and Correction: Request to see or correct your personal information.
  • Deletion: Ask to delete data that is no longer required.
  • Data Portability: Obtain a copy of your data in a structured format.
  • Processing Restriction: Limit certain types of processing.
  • Consent Withdrawal: Opt-out from any processing activities based on your prior consent.

To exercise any of these rights, please contact us using the details provided below.


7. Cookies and Tracking


Our website uses cookies and similar technologies to improve your experience. You may adjust cookie preferences via our Cookie Settings link or by using a browser’s cookie management options.


8. Data Security Measures


StarfetchX employs industry-standard encryption, access controls, and regular security assessments to protect your data. While no security measure is infallible, we are committed to safeguarding your information.


9. Updates to This Privacy Notice


We may update this Privacy Notice periodically to reflect changes in our practices or legal requirements. All updates will be posted here, and we encourage you to review this page regularly.


10. Contact Us


For any questions, requests, or further information on our data handling practices, you can reach us at:


Data Protection Contact

Email: privacy@starfetchx.com